All Systems Operational

USC Core Services, Authentication, and Network ? Operational
USC Email and Collaboration ? Operational
Customer Support/Ticketing ? Operational
Learning Environment Operational
Canvas ? Operational
Bovard Student Lab ? Operational
TurnItIn Operational
Slack Operational
Slack Login/SSO Operational
Slack Apps/Integrations Operational
Slack Messaging Operational
Slack Connections Operational
Employee Systems Operational
Salesforce Operational
Zoom Operational
Zoom Software Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Meeting Telephony Services Operational
Zoom Cloud Recording Operational
Zoom Zoom Room Operational
Zoom Zoom Video Webinars Operational
Websites and Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Resolved - Severity Level: Priority 2 - High
Parent Ticket #: INC0784567

ITS resolved the service issues affecting access to multiple websites. Only websites using Incommon services were affected. Impacted customers have validated service restoration. We will continue to monitor the services to ensure stability.

Start Time: 1:33 PM PT
End Time: 2:56 PM PT

To report issues, please call (866) 552-3850.
Sent: 3:13 PM PT

Mar 31, 15:21 PDT
Update - ITS is investigating service issues affecting access to multiple websites. IAM team is currently engaged and is currently working to resolve the issues.

Next Update: 3:30 PM PT

Mar 31, 14:32 PDT
Investigating - USC Online Zoom (usconline.zoom.us) is not currently accepting new SSO Shibboleth sign-on requests.

We are currently investigating the issue with ITS.

Mar 31, 14:24 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.