Resolved -
Severity Level: Priority 2 - High
Parent Ticket #: INC0784567
ITS resolved the service issues affecting access to multiple websites. Only websites using Incommon services were affected. Impacted customers have validated service restoration. We will continue to monitor the services to ensure stability.
Start Time: 1:33 PM PT
End Time: 2:56 PM PT
To report issues, please call (866) 552-3850.
Sent: 3:13 PM PT
Mar 31, 15:21 PDT
Update -
ITS is investigating service issues affecting access to multiple websites. IAM team is currently engaged and is currently working to resolve the issues.
Next Update: 3:30 PM PT
Mar 31, 14:32 PDT
Investigating -
USC Online Zoom (usconline.zoom.us) is not currently accepting new SSO Shibboleth sign-on requests.
We are currently investigating the issue with ITS.
Mar 31, 14:24 PDT